How does the reply rating work?
The reply rating system only checks the first incoming message in a conversation. It starts deducting points after 2 days if you haven't replied in that time. Your rating will improve over time when you respond to other messages promptly.
Contact Us
Can't find an answer to your question?
Related Articles
What is "Reply rating"?
The 'Reply rating' seen on members ads and profiles is how quickly they respond to messages they receive. Everyone starts with 5 stars and it's up to them to maintain that rating by responding to messages in a timely manner. It's fully automated ...
How does your service work?
Our web site is a meeting place for home owners who require sitters and house sitters looking for sitting opportunities. We provide the means for people to meet each other and are not involved with matching home owners with house sitters ourselves. ...
I have not had a reply to my message.
Many members access the internet and their emails only periodically and it may be few days before they reply to your message so it may just be a matter of waiting a little longer. We have put many features in place to encourage members to do the ...
Should my police check be an employment or a volunteer one?
The police check or police clearance, you need is the volunteer one. When filling the application form, if asked what the purpose is, as it's unlikely there will be a category to select into which house sitters fit, you should choose "other" from ...
How do I compose an ad?
Complete the information required on the application page with as much information as possible. A photograph of your home, pets or surrounding area is a great help and will attract attention to your position. Don't forget to list any details that may ...