How do I communicate on the website?
You would send a message to another member from their ad or profile page. When you do, the other party is sent an email notification about it with a link to your ad or profile. Your message is also recorded on your Messages page in your Mindahome control panel. When they reply you will be notified and you will need to respond to them from your Messages page. You can see if they have read your message under the date and time it was sent. There is more information on your 'How to' page also found in your Mindahome control panel.
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I want to be a house sitter, what do I do?
To be a Mindahome house sitter you need to register as a house sitter on the website and complete your Public Profile. Once this is done you can contact any of our home owners whose job appeals to you from their ad page. Home owners can also browse ...
I need a house sitter, what do I do?
To get started, you will need to register as a home owner on the Mindahome platform. Here’s how you can begin the process: Register as a Home owner: Visit the Mindahome website, click on 'Join us' in the top menu bar, and then select 'As a home ...
If I unpublish my ad will I still be able to send messages to sitters?
You can unpublish your ad and still be able to communicate with the sitters you have had a conversation with from the 'Messages' section of your members control panel. However you do need to have a 'Premium' home owner membership and an active ...
How do I temporarily suspend my account?
I'm sorry but we do not suspend accounts for sitters. Sitters can unpublish their ad or profile so that they are "out of circulation" however their account will still require renewing at the end of the 12 months membership period. Home owners don't ...
How do I cancel my membership?
To cancel or delete your account you need to login to the Mindahome website, go to 'Your account' page and scroll down to the bottom where you will find the 'Delete account' button.