How do I delete messages and conversations?
We removed the option to delete messages and conversations. When we did allow it we regularly had people unintentionally deleting conversations they should not have. They would ask us to reinstate them or ask for the other parties phone number but, as we no longer had that information, we could not help them. These were important conversations, for example, a home owner needs to tell a sitter they had booked that they have changed their dates or need to cancel their holiday. We decided to only let people archive unwanted conversations so now they can always retrieve the important ones if required.
Contact Us
Can't find an answer to your question?
Related Articles
How do I delete messages?
The option to delete messages and conversations has been removed. When we did allow it we regularly had people unintentionally deleting important conversations they should not have. They would ask us to reinstate them or ask for the other parties ...
Where are my archived conversations?
Log in to your account and on your 'Messages' page you will see your 'Active' conversations. At the top of the list of conversations is the heading 'Active'. On the right of that it will say 'Archived'. Click on 'Archived' to access the list of ...
How do I archive conversations?
On your Messages page in your Mindahome control panel, tick the boxes on the left of the conversations you want to archive. When you do a link will appear below the list of conversations. Click the link to archive the selected conversations. See ...
Where can I find my messages and replies to my messages?
All messages back and forth between members are recorded as conversations on the "Messages" page of your Mindahome control panel. When a member first contacts another from their ad or profile page, that first message starts the conversation on their ...
Cannot attach documents or photos to messages
This usually occurs when your "Media Library" in your Mindahome control panel is full. It holds 25 files. Every time you attach photos from the device you are using to browse the internet, they are saved in your Media Library for quick access next ...