How do I temporarily suspend my account?
I'm sorry but we do not suspend accounts for sitters. Sitters can unpublish their ad or profile so that they are "out of circulation" however their account will still require renewing at the end of the 12 months membership period.
Home owners don't need to suspend their account as it's only active when they have a current 'Sitter wanted' ad. Without an active ad their account is dormant although they can still communicate with the sitters on their 'Messages' page.
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If I don't renew my account will I lose my profile, reviews and references?
If you don't renew your account, it will go dormant, but don't worry! Your public profile and reviews will stay just as they are. You just won't be able to contact homeowners during that time. When you're ready to return, simply log in to Mindahome ...
How can I suspend my membership?
I'm sorry we don't suspend memberships but you can unpublish your 'Public profile' which will take you out of circulation however your membership will still come up for renewal at the end of the 12 months.
How do I cancel my membership?
To cancel or delete your account you need to login to the Mindahome website, go to 'Your account' page and scroll down to the bottom where you will find the 'Delete account' button.
How do I suspend or stop the email notifications and alerts I'm getting?
The check-box to turn the notifications and new house sitting position alerts off and on is found near the bottom of "Your account" page in your Mindahome control panel. You can control which states you receive notifications for on that page as well.
How do I cancel or delete my account?
You can cancel or delete your account using the link on the bottom of the 'Your account' page found in your Mindahome control panel.