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• How do I suspend or stop the email notifications and alerts I'm getting?

  The check-box to turn the notifications and new house sitting position alerts off and on is found near the bottom of "Your account" page in your Mindahome control panel. You can control which states you receive notifications for on that page as well.

• Why are we getting two ‘Latest positions’ notifications each morning?

  Your account has the option to add a second email address and if you have added one, these notifications are sent to it as well. To only receive 1 morning notification email, in your Mindahome control panel, untick the ‘Add second email’ checkbox and ...

• Why are new position notifications I receive not in my chosen local area

  Currently the email notifications of new positions contain all positions from the state you selected in your profile. The software does not provide results for just the locations within the state that you selected. Your 'preferred location' details ...

• How can I get notifications of new sitting position in my location only?

  We currently send out a notification each morning at 5am with a list of all new positions for the previous 24 hours. You can filter or limit the positions shown in the list that you receive to just the State you are interested in by changing the ...

• How do I change my email address?

  If your email address has changed you need to change it on your Mindahome 'Your Account' page. To do that please log in on the Mindahome website using your old email address, and in your Mindahome control panel click the "your Account" link and make ...