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How do I cancel my ad?
If you have chosen a sitter, you need to click the "Invite sitter to accept" button beneath the messages in the conversation you have had with the sitter. When the sitter accepts, your ad will automatically be unpublished. If you want to cancel your ...
How far in advance do we need to advertise for a sitter?
You need enough time to confer with the applicants and make a decision on which one or couple to use. We recommend a comfortable minimum time is one month but 2 or 3 months is more practical. Some home owners will put their ad on and choose a sitter ...
I want to cancel my sitter account and stop any future payments.
We do not have an automatically renewing payment system. 30 days before the end of your 12 month membership period an invoice is generated and a reminder sent to you. Another reminder is sent 14 days before expiry. If you don't want to continue with ...
How do I cancel or delete my account?
You can cancel or delete your account using the link on the bottom of the 'Your account' page found in your Mindahome control panel.
How do I appoint my sitter & unpublish my ad?
You need to complete the sitter appointment process. When you do your ad will automatically be unpublished. To appoint your sitter, you need to: login to the Mindahome website go to your ‘Messages’ page click on the conversation you have been having ...