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• How do I suspend or stop the email notifications and alerts I'm getting?

  The check-box to turn the notifications and new house sitting position alerts off and on is found near the bottom of "Your account" page in your Mindahome control panel. You can control which states you receive notifications for on that page as well.

• I'm not having much luck getting a sitting position, what am I doing wrong?

  There are often several applicants for positions in cities and popular holiday locations so when starting out as a house sitter, follow these steps to help you get off to a successful beginning. 1. Obtain a 'Police check' or 'Police clearance': This ...

• Why are we getting two ‘Latest positions’ notifications each morning?

  Your account has the option to add a second email address and if you have added one, these notifications are sent to it as well. To only receive 1 morning notification email, in your Mindahome control panel, untick the ‘Add second email’ checkbox and ...

• Am I sure of getting a House sitting job?

  There are too many variables to guarantee anyone employment as a house sitter using our service. Things such as location choice, location flexibility, date flexibility, duration flexibility and how your profile is perceived, all play a part. Each ...

• I want to cancel my sitter account and stop any future payments.

  We do not have an automatically renewing payment system. 30 days before the end of your 12 month membership period an invoice is generated and a reminder sent to you. Another reminder is sent 14 days before expiry. If you don't want to continue with ...