I cannot contact a home owner from their ad page
If you visit a home owners ad page from a link in your 'Latest home owners' notification email and can't see how to send them a message it will be because either they have either found a sitter or you are not logged in to the website. Please check near the top of their ad page and see if there is an information notice, if there isn't, check that you are logged in.
Contact Us
Can't find an answer to your question?
Related Articles
For a new home owner ad, can I just change the dates of an old ad?
It's best to "create a new ad from an old ad". When logged in on the Mindahome website and looking at your 'Dashboard' page, at the bottom you will see a "Create new listing" button. When you click it you will be given the option to create a new ad ...
Does unpublishing my ad completely remove it?
On your Dashboard page, clicking the 'Unpublish' button for your ad puts an information notice at the top of the ad and removes it from the list of available sitting positions so it's no longer in the search results. It also removes the contact ...
I'm a sitter. How do I put an owner ad on?
Members can have both Owner and Sitter accounts using the same email address. To create the second account a member should register for the other account using the appropriate registration form. When completed, the type of account they are logged ...
Can a home owner have more than one listing?
Yes you can have more than one listing as long as the dates are different. On your ‘Dashboard’ page click the ‘Create new listing’ button then choose whether to compose one from scratch or use an existing ad as a template. If you use an existing ad, ...
Can I mind a home with my family?
Some home owners prefer not to have children in their home whereas others may actually like children because, if they have pets, it provides more play and walking opportunities for them. The home owner will usually state in their ad if families with ...