I want to cancel my sitter account and stop any future payments.
We do not have an automatically renewing payment system. 30 days before the end of your 12 month membership period an invoice is generated and a reminder sent to you. Another reminder is sent 14 days before expiry.
If you don't want to continue with us please just ignore the reminders and your 12 month membership will expire. You can restart it again at any time in the future by logging in and paying the invoice waiting there. When you do your next active 12 months will start from the date you make the payment - not when the invoice was issued.
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How do I cancel my membership?
To cancel or delete your account you need to login to the Mindahome website, go to 'Your account' page and scroll down to the bottom where you will find the 'Delete account' button.
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To cancel an appointed sitter, if you haven't already, please first inform them of your intentions then go to the conversation you had with the sitter on your 'Messages' page in your Mindahome control panel. Scroll down to the bottom of the messages ...
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If you have chosen a sitter, you need to click the "Invite sitter to accept" button beneath the messages in the conversation you have had with the sitter. When the sitter accepts, your ad will automatically be unpublished. If you want to cancel your ...
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You can cancel or delete your account using the link on the bottom of the 'Your account' page found in your Mindahome control panel.
I am a home owner but I want to be a sitter
Members can have both Owner and Sitter accounts using the same email address. To create the other account, a member can register using the appropriate registration form. When done, the type of account they are logged into will be noted under their ...