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• I'd like to hide my profile as I am taking a break

  To take a break you can just unpublish your Public Profile. To do that, at the bottom of your Public Profile edit page, click the 'Save and Unpublish' button.

• I can't add or upload photos to my ad or profile?

  There are a number of reasons you could have problems trying to upload photos to your ad or profile. 1. If you click the 'browse' link and nothing happens, it's usually because you have an 'ad blocker' extension on your web browser. Please try ...

• How do I show my media library files and photos on my ad/profile page?

  First, on your 'Media library' page, you need to change the status of your files to 'Public'. Click the edit button beside each file to make the change. Once that's done go to the edit page for your profile or ad. Near the bottom of that page under ...

• How can I add photos to my ad or profile?

  Photos can be added on the edit page for your ad or public profile. In your members control panel, home owners click the 'Main listing' link, house sitters click the 'Public profile' link. On the edit page the option to add photos is on the right ...

• The photos in my ad/profile are cut off. How do I centre them correctly?

  The photos in your profile or ad page are shown with a fixed width and height meaning if a photo is narrow, some of the top and bottom may be cut off. To get around this, on your ad/profile edit page, you need to zoom in then click on the photo and ...