The app stopped receiving notifications of new positions
The default setting for new sitting position notifications is to send them in accordance with your preferences on "Your account" page in your Mindahome control panel. However, if you use the 'Save this search feature' on our homeowners page search panel, your 'Saved searches' will override that setting. This feature enables you to receive more targeted notifications for specific locations. For example, "only listings with cats within 50 kilometres of Sydney". There is more app information on your 'How to' page'
You may have a saved search which is limiting the notifications you are receiving. In particular, in the 'Saved Search', if you have a date range selected and if no one submits an ad for your chosen location which falls exactly within that date range, you won't get any notifications. You can broaden the kilometer radius as well as the date range, or remove the date range alltogether.
Contact Us
Can't find an answer to your question?
Related Articles
Why are new position notifications I receive not in my chosen local area
Currently the email notifications of new positions contain all positions from the state you selected in your profile. The software does not provide results for just the locations within the state that you selected. Your 'preferred location' details ...
How can I get notifications of new sitting position in my location only?
We currently send out a notification each morning at 5am with a list of all new positions for the previous 24 hours. You can filter or limit the positions shown in the list that you receive to just the State you are interested in by changing the ...
How to add or change 'States' for new ad alerts
On "Your account" page in your Mindahome control panel, as well as ticking the 'Receive notifications of new sitting positions' checkbox, you have also ticked 'Same States as in your profile' so you can either go to your Public Profile page and add ...
Do you have an app?
Yes we do. As well as having all the current mobile phone functions, the Mindahome app provides instant notifications of new member messages and system notices independently of our email system. Also, sitters can receive instant notification of new ...
Where is the app logout button?
When using the app, to logout click the 'Menu' icon at the bottom left of the screen then, on the Menu screen in the 'Hello' panel, click the small grey button with the square letter C and an arrow pointing to the right.