There is no button to leave a review
This will happen if the ‘Invite’ and ‘Accept’ procedure wasn’t followed. So that the system knows which sitter is being appointed, a home owner needs to click the green 'Invite sitter to accept' button beneath the messages in their conversation with the sitter on their 'Messages' page in their Mindahome control panel. The sitter will be notified and will either click the 'Accept' in their notification email or where the button appears in their conversation with the owner on their Messages page. This links the two so that, when the job starts, a 'Leave a review' button will appear in both members' conversations with each other. There are instructions on your members 'Messages' pages, 'Reviews' pages and 'How to' pages.
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I'm a home owner, how do I review my sitter?
As long as you clicked the green “Invite sitter to accept” button beneath the messages in your conversation with your chosen sitter on your Messages page and the sitter clicked the “Accept” button, when a position starts, a “Leave a review” button is ...
How can I write a review, reference or testimonial?
To write a review, as long as the home owner 'Invited' the sitter and the sitter 'Accepted' on the website, when a house sitting position commences a ‘Leave a review’ button will become visible to both parties on the bottom of their conversations ...
How can I add reviews, references, testimonials to my profile page?
Owners and sitters may leave reviews for each other which will show on their public ad or profile page. When a house sitting position commences, a ‘Leave a review’ button will become visible to both parties on the bottom of their conversations on ...
Where is the app logout button?
When using the app, to logout click the 'Menu' icon at the bottom left of the screen then, on the Menu screen in the 'Hello' panel, click the small grey button with the square letter C and an arrow pointing to the right.
I can’t upload photos for my ID check
There should be no need to upload photos as the ID verification process takes place on your phone. To verify your identity, please follow these simple steps. If using a PC, laptop or tablet to access the website - on your Mindahome Dashboard page, ...