What is required for the ID check?
Only the main account holder needs to be verified and the name and address on your Mindahome account details page must match the details on the ID document you use to perform the check.
During the verification process your photo on your ID document, drivers licence or passport, is matched to a selfie you will take, so a smartphone is required, although you can start the process on a tablet, laptop or PC if you wish.
The check only takes a few minutes and you will know the results within minutes of completing the check. It will show on your dashboard page and you will also receive an email confirmation. An 'ID verified' badge will also be shown on the public view of your profile.
To perform the check you will need a driver's licence or passport (from any country) or you can use any official document which has your photo such as a government issued ID card.
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I can’t upload photos for my ID check
There should be no need to upload photos as the ID verification process takes place on your phone. To verify your identity, please follow these simple steps. If using a PC, laptop or tablet to access the website - on your Mindahome Dashboard page, ...
How much does the ID check cost?
Your first two attempts to perform the check are free, and 99% of people will complete the check successfully on their first attempt. If you don't pass on your first attempt you can do the check again, but first read the section on ID check failure - ...
What is the ID check procedure?
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Expired licence or passport. Passport must have at least one month left before expiry. If the face image in the ID document is not wearing glasses, the selfie must be taken without glasses. Don't look down at your phone when taking the selfie. Take ...
Why do I need an ID check?
Having an ID verified badge on your Mindahome profile page is a great way to build trust and stand out to homeowners. When your identity is verified, it shows that you're serious, reliable, and committed to transparency - qualities that matter most ...