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• If I don't renew my account will I lose my profile, reviews and references?

  If you don't renew your account, it will go dormant, but don't worry! Your public profile and reviews will stay just as they are. You just won't be able to contact homeowners during that time. When you're ready to return, simply log in to Mindahome ...

• How do I cancel my membership?

  To cancel or delete your account you need to login to the Mindahome website, go to 'Your account' page and scroll down to the bottom where you will find the 'Delete account' button.

• How do I find out when my membership renewal is due?

  You can see this in your Mindahome control panel. Click your name near the top right of the website then in the menu that appears click 'My control panel'. The information is shown beneath the heading 'House Sitter Membership'.

• I'm having difficulty using the date range search.

  After clicking the 'Additional filters' button in the search panel at the top of the home owners listings page Click in the "Date range" filter and a calendar will appear. Advance the calendar to the start month and click the start date in that month ...

• Where can I find my ID?

  Your public ID is the ID of your ad or profile. To find it: Login to the website and click your name near the top right of the page. In the menu that appears click "My Control Panel" When on your Control Panel page, click on the "Public Profile" tab ...