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• If I don't renew my account will I lose my profile, reviews and references?

  If you don't renew your account, it will go dormant, but don't worry! Your public profile and reviews will stay just as they are. You just won't be able to contact homeowners during that time. When you're ready to return, simply log in to Mindahome ...

• How do I cancel my membership?

  To cancel or delete your account you need to login to the Mindahome website, go to 'Your account' page and scroll down to the bottom where you will find the 'Delete account' button.

• How do I find out when my membership renewal is due?

  You can see this in your Mindahome control panel. Click your name near the top right of the website then in the menu that appears click 'My control panel'. The information is shown beneath the heading 'House Sitter Membership'.

• I'm having difficulty using the date range search.

  Click in the date range box and a calendar will appear. Click the start date in the calendar once only Now advance the calendar the desired end month. Now click the end date once only Then click the close button. If you mess it up please refresh your ...

• How do I do a date range search on my mobile phone?

  On the 'Advanced search' page tap in the 'Date range' box and the calendar will appear. Now close the keypad. The current date will be highlighted in yellow. Advance the calendar to the month you want to start the search and tap a day in the month. ...