Where is the app logout button?
When using the app, to logout click the 'Menu' icon at the bottom left of the screen then, on the Menu screen in the 'Hello' panel, click the small grey button with the square letter C and an arrow pointing to the right.
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How to register as a different type of member when using the app?
You need to log out of the app to be able to register as a homeowner. 1. To do this, if you are not already on the app menu page, click the Menu button near the bottom left of the page. 2. Next, in the block which says "Hello .......", click the gray ...
Do you have an app?
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I am having login problems
If you can't login, it may be the the auto fill feature of your web browser is inserting the wrong email address or password into the log in form. Please remove whatever your browser is pre-filling in the login form and type them in from new. If that ...
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If you are on the 'app' menu page, near the bottom left click the 'Menu' icon with the three bars. Then in the text box containing your name, under "Switch account", click "Home owner". Or if you are on a different page, in the blue bar at the top ...
There is no button to leave a review
This will happen if the ‘Invite’ and ‘Accept’ procedure wasn’t followed. So that the system knows which sitter is being appointed, a home owner needs to click the green 'Invite sitter to accept' button beneath the messages in their conversation with ...