Where is the app logout button?
When using the app, to logout click the 'Menu' icon at the bottom left of the screen then, on the Menu screen in the 'Hello' panel, click the small grey button with the square letter C and an arrow pointing to the right.
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Do you have an app?
Yes we do. All members who install the app on their phone will receive instant notifications of new messages sent to them. Sitters also receive notification of new sitting positions as they are submitted on the website. They can also choose to ...
I am having login problems
If you can't login, it may be the the auto fill feature of your web browser is inserting the wrong email address or password into the log in form. Please remove whatever your browser is pre-filling in the login form and type them in from new. If that ...
There is no button to leave a review
This will happen if the ‘Invite’ and ‘Accept’ procedure wasn’t followed. So that the system knows which sitter is being appointed, a home owner needs to click the green 'Invite sitter to accept' button beneath the messages in their conversation with ...
How do I cancel my membership?
To cancel or delete your account you need to login to the Mindahome website, go to 'Your account' page and scroll down to the bottom where you will find the 'Delete account' button.
How do I appoint my sitter & unpublish my ad?
You need to complete the sitter appointment process. When you do your ad will automatically be unpublished. To appoint your sitter, you need to: login to the Mindahome website go to your ‘Messages’ page click on the conversation you have been having ...