Recent Articles
I can’t upload photos for my ID check
There should be no need to upload photos as the ID verification process takes place on your phone. To verify your identity, please follow these simple steps. If using a PC, laptop or tablet to access the website - on your Mindahome Dashboard page, ...
The app stopped receiving notifications of new positions
The default setting for new sitting position notifications is to send them in accordance with your preferences on "Your account" page in your Mindahome control panel. However, if you use the 'Save this search feature' on our homeowners page search ...
The Mindahome app isn't working. What can I do?
To resolve issues with the app not receiving notifications, not loading, not opening or freezing, you need to clear the app data and cache. There are instructions below for both iPhone/iPad and Android. This will only delete any notices you currently ...
ID check failure - common causes
Expired licence or passport. Passport must have at least one month left before expiry. If the face image in the ID document is not wearing glasses, the selfie must be taken without glasses. Don't look down at your phone when taking the selfie. Take ...
What is the ID check procedure?
To begin - 1. Go to your Mindahome Dashboard page 2. Scroll down to the 'Identity Verification' panel and click the 'Initiate' button 3. Follow the steps and complete the process. Note: If using a drivers licence for the check (the 'ID document' ...
Popular Articles
What is the Mindahome Code of Conduct?
The Mindahome Code of Conduct When a person joins the Mindahome community, they are required to respect each other’s property, values and ideals. Please read and make yourself familiar with this document so that you know what is required to ensure ...
How much do sitters charge?
Most Mindahome house sitters do not charge for their services as most are willing to house sit in exchange for free accommodation. However, should you be happy with their service and feel you would like to make a small payment as an expression of ...
How does your service work?
Mindahome is a meeting place for home owners who require sitters and house sitters looking for sitting opportunities. We provide the means for people to meet each other and are not involved with matching home owners with house sitters ourselves. ...
I need a house sitter, what do I do?
To get started, you will need to register as a home owner on the Mindahome platform. Here’s how you can begin the process: Register as a Home owner: Visit the Mindahome website, click on 'Join us' in the top menu bar, and then select 'As a home ...
Where can I find a sitters reviews?
If a sitter has reviews from registered Mindahome home owners, they are genuine and will appear on their profile page on the right under their photos if using a PC, laptop or tablet. If using a phone they are beneath the "Contact sitter" area on ...