Cannot attach documents or photos to messages

Cannot attach documents or photos to messages

This usually occurs when your "Media Library" in your Mindahome control panel is full. It holds 25 files. Every time you attach photos from the device you are using to browse the internet, they are saved in your Media Library for quick access next time you need them. Once you have all the files you need stored in your Media Library you should always choose to attach files from there. Please go to your "Media Library" and delete any files you don't need. You may find many are duplicated.

    Contact Us

    Can't find an answer to your question?

      • Related Articles

      • How do I delete messages?

        The option to delete messages and conversations has been removed. When we did allow it we regularly had people unintentionally deleting important conversations they should not have. They would ask us to reinstate them or ask for the other parties ...
      • Where can I find my messages and replies to my messages?

        All messages back and forth between members are recorded as conversations on the "Messages" page of your Mindahome control panel. When a member first contacts another from their ad or profile page, that first message starts the conversation on their ...
      • How do I delete messages and conversations?

        We removed the option to delete messages and conversations. When we did allow it we regularly had people unintentionally deleting conversations they should not have. They would ask us to reinstate them or ask for the other parties phone number but, ...
      • How can I add photos to my ad or profile?

        Photos can be added on the edit page for your ad or public profile. In your members control panel, home owners click the 'Main listing' link, house sitters click the 'Public profile' link. On the edit page the option to add photos is on the right ...
      • The photos in my ad/profile are cut off. How do I centre them correctly?

        The photos in your profile or ad page are shown with a fixed width and height meaning if a photo is narrow, some of the top and bottom may be cut off. To get around this, on your ad/profile edit page, you need to zoom in then click on the photo and ...