I am having login problems
If you can't login, it may be the the auto fill feature of your web
browser is inserting the wrong email address or password into the log in
form. Please remove whatever your browser is pre-filling in the login
form and type them in from new. If that doesn't work, your other
options are to use a different web browser or a different device such as
a PC, laptop, tablet or phone. If you still have issues, on the login
form, click the 'Cannot login' link. When you do an option to reset your
password will appear. Please use it to reset your password.
Contact Us
Can't find an answer to your question?
Related Articles
I have forgotten my password
Near the top right of the website click the 'Login' link in the menu bar and on the login form that appears click the "Cannot login". On the next page enter your email address and click submit. A "reset password link" will be emailed to you. If you ...
How do I appoint my sitter & unpublish my ad?
You need to complete the sitter appointment process. When you do your ad will automatically be unpublished. To appoint your sitter, you need to: login to the Mindahome website go to your ‘Messages’ page click on the conversation you have been having ...
I can't add or upload photos to my ad or profile?
There are a number of reasons you could have problems trying to upload photos to your ad or profile. 1. If you click the 'browse' link and nothing happens, it's usually because you have an 'ad blocker' extension on your web browser. Please try ...