I need your bank account details to pay at the bank?
After registering you are taken to the payments page where you can choose your payment options. When you choose 'Pay at bank' and you will be given our bank account details.
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I paid by bank transfer but my account is not active
Often when people pay by EFT/bank (bank transfer), or by cash over the counter at a Commonwealth bank, they do not identify themselves and we have no way of knowing who the payment is from. Please take a look at your bank statement and let us know ...
How do I temporarily suspend my account?
I'm sorry but we do not suspend accounts for sitters. Sitters can unpublish their ad or profile so that they are "out of circulation" however their account will still require renewing at the end of the 12 months membership period. Home owners don't ...
Will I need references?
References are a definite advantage and for new house sitters a character references from people of standing in the community that have known you for a reasonable amount of time are acceptable. Have you rented or are you renting a property and can ...
We are a couple, do we pay two joining fees?
No couples can join and use the one membership account.
How do I cancel or delete my account?
You can cancel or delete your account using the link on the bottom of the 'Your account' page found in your Mindahome control panel.