Contact Us

• Related Articles

• If I don't renew my account will I lose my profile, reviews and references?

  If you don't renew your account, it will go dormant, but don't worry! Your public profile and reviews will stay just as they are. You just won't be able to contact homeowners during that time. When you're ready to return, simply log in to Mindahome ...

• I paid by bank transfer but my account is not active

  Often when people pay by EFT/bank (bank transfer), or by cash over the counter at a Commonwealth bank, they do not identify themselves and we have no way of knowing who the payment is from. Please take a look at your bank statement and let us know ...

• How do I temporarily suspend my account?

  I'm sorry but we do not suspend accounts for sitters. Sitters can unpublish their ad or profile so that they are "out of circulation" however their account will still require renewing at the end of the 12 months membership period. Home owners don't ...

• Will I need references?

  References are a definite advantage and for new house sitters a character references from people of standing in the community that have known you for a reasonable amount of time are acceptable. Have you rented or are you renting a property and can ...

• We are a couple, do we pay two joining fees?

  No couples can join and use the one membership account.