Mindahome app questions
The app stopped receiving notifications of new positions
The default setting for new sitting position notifications is to send them in accordance with your preferences on "Your account" page in your Mindahome control panel. However, if you use the 'Save this search feature' on our homeowners page search ...
The Mindahome app isn't working. What can I do?
To resolve issues with the app not receiving notifications, not loading, not opening or freezing, you need to clear the app data and cache. There are instructions below for both iPhone/iPad and Android. This will only delete any notices you currently ...
How to register as a different type of member when using the app?
You need to log out of the app to be able to register as a homeowner. 1. To do this, if you are not already on the app menu page, click the Menu button near the bottom left of the page. 2. Next, in the block which says "Hello .......", click the gray ...
App question - I can't find my owner account - only my sitter account
If you are on the 'app' menu page, near the bottom left click the 'Menu' icon with the three bars. Then in the text box containing your name, under "Switch account", click "Home owner". Or if you are on a different page, in the blue bar at the top ...
Where is the app logout button?
When using the app, to logout click the 'Menu' icon at the bottom left of the screen then, on the Menu screen in the 'Hello' panel, click the small grey button with the square letter C and an arrow pointing to the right.
Do you have an app?
Yes we do. As well as having all the current mobile phone functions, the Mindahome app provides instant notifications of new member messages and system notices independently of our email system. Also, sitters can receive instant notification of new ...